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Customer Service Lives Part One – QNAP

Typically, when it comes to consumer level items, very few companies stand firmly behind their products. Sure you can buy something and return to Amazon or Newegg but how about some real support when something goes wrong or when you experience some anomalies that you need help with. You have companies like Apple who go […]

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Home Network Security – My New Obsession

Sometimes you go along thinking that everything is great, your hardware is working, you have great network security, and you exercise safe computing. So what could possibly go wrong? Turns out a bunch of stuff can go wrong and one day you get that rude awakening that you have taken things for granted and have […]

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Audio-Video-Networking–Planning to Move

Introduction Similar to the previous two articles on Home Automation and Security Systems, part of my move was to plan all the audio-video, especially the cable drops, networking, and a central distribution location. As with home automation, this was planned in advance and had to be done prior to the wall finishes as some of […]

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